“The CQX concept is the fuel on how to fulfill the purpose of any organisation.”
Founder words on why CQX was created
The answer is quite wide ranging. First and foremost, I believe the concept of CQX changes the way the world needs businesses to operate by enabling them to become more ‘human centric’.
Customer Experience is about creating businesses that passionately want to help deliver a purpose driven fulfillment to people (customers, employees and society), through products, services, and so forth.
I created CQX because of what it can give to the business world and people.
Its truly time to forget the conventional practices of business management. The changes needed are certainly worth the effort though. And how well organisations can manage these changes will determine the quality of their tomorrows.